Are you allowing people to express their questions about change in different ways?
Shutting down opinions that don't match the official narrative doesn't make the questions go away. Instead, they become less visible to you.
Invisibility makes them harder to spot, slowing progress by creating rumour and resistance.
Do you have the confidence as a leader or leadership team to hear the awkward questions?
Build your 'people confidence' as a leader. The two top techniques work in tandem.
Technique number 1: Observe. Intentionally notice how people are doing (including yourself). Note, share, chat, plan.
Technique number 2: Create opportunities to Listen, Listen, Listen - even if you squirm with discomfort at what is being said.
Choose the right observation and listening tools for the specific situation. Workshops, casual drop by, formal message system, one-to-ones, listening circles, facilitated meetings, semi-structured focus groups....
Whether people are right, guessing or following the rumours the point is that they want to to know they have been heard.
I have tried and tested workshops and other tools to use these two techniques. Get in touch today to find out how they could help you get a clear picture so you can all work together towards the change.
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